Insights Blog

The latest from the world of artificial intelligence, machine learning, natural language understanding, and conversational commerce.

Why We Named it Cyrano

About half the people we talk to about our company ask us why we named an Artificial Intelligence system Cyrano. The other half not only think it's clever, they understand the point of the company faster because of it. If you are in the first group, this blog post is...

Using AI to Help At Risk Teens

We need to talk about helping kids. Yes, our business is about engaging customers through conversations and assessing and addressing their emotional needs. Yes, that’s important for improving outcomes of sales and customer service interactions. And yes, these systems...

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